Dear visitors

Welcome to the UNESCO World Heritage Site Zollverein! Our gatekeepers and the staff of the Ruhr.Visitorcenter at the Coal Washery and at the Info Points will be happy to answer any questions you may have. There you will also find information material and orientation aids. 

Zollverein Foundation as the owner has the task of preserving the monument of the Zollverein World Heritage Site and making it accessible to visitors as a place of interest. Please note that the entire site is private property. In order to make your stay as pleasant as possible, we kindly ask you to observe the following information:

Your safety

The Zollverein World Heritage Site is a former industrial site with typical railway tracks, stairs, and piping. Despite safety precautions and regular checks, we are unable to achieve complete safety on the paths and squares, also due to the constant need for repair work and construction measures and the associated construction site traffic. Therefore, please pay attention to potholes, possible surface irregularities, and tripping hazards.

Against this background, we ask for your understanding that Zollverein Foundation accepts no liability for damage to property or personal injury caused by slight negligence. Entering and driving on the World Heritage Site is at your own risk. Especially when leaving paved paths, we ask for increased attention.

It is not permitted to enter fenced-in areas as there may be a danger to life. We must report any violations to the police. On some areas and paths there is no or only limited winter service.

Consideration for others

Every visitor has the right to an enjoyable stay. We kindly ask all guests to be considerate and not to harass or endanger others. Any violations will be reported as trespassing.

Fire and barbecues

Open fires (including barbecues and pyrotechnic items) are not permitted.

Dogs

Four-legged friends are welcome on the World Heritage Site and may accompany visitors in the open areas. Please keep your dog on a short leash. Please help us to keep the World Heritage Site clean by cleaning up after your dog. Please note that animals are not allowed in all of the buildings, as some are museum and exhibition spaces. Guide dogs are, of course, exempt from this.

Roads and traffic regulations (StVO)

Driving on the site is only permitted on paved paths. The maximum speed on public roads (Fritz-Schupp-Allee, Martin-Kremmer-Straße, Bullmannaue, Im Welterbe, and Kokereiallee) is 30 km/h. On all other paths, speed is restricted to walking pace. Please anticipate pedestrians, cyclists, and children and drive carefully. The provisions of the German Road Traffic Regulation (StVO) apply.

Restrictions during events

For certain events, Zollverein Foundation reserves the right to restrict access to the premises in terms of space and time. We kindly ask you to pay attention to the daily updated information.

Car parks

Please only use the designated car parks A1, A2, B, and C. We have to tow away cars that have been parked incorrectly at the owner’s expense to guarantee access for the fire brigade and rescue services at all times.

Camper vans, tents etc.

Camping and staying overnight in camper vans, motorhomes, tents, and the like is not permitted on the entire site. Information on motorhome sites in the immediate vicinity can be found in the “Directions” section.

Guided tours

Guided tours of the site are organised and carried out exclusively by Zollverein Foundation. If you would like to take part in a guided tour, please contact the Zollverein Visitor Service besucherdienst@zollverein.de or call +49 201 246810.

Photo, sound, and film recordings

Photographs, sound, and film recordings that are not used exclusively for private purposes require the written permission of Zollverein Foundation. Please direct inquiries to filmfoto.genehmigung@zollverein.de.

Thank you!

We thank you for your understanding and wish all our guests a pleasant stay at the UNESCO World Heritage Site Zollverein.

Sincerely yours,

Zollverein Foundation

(as per February 2017)